Hospice Operations Associate

Minimum Requirements
        Bachelor’s degree in Business, Engineering or equivalent + 5 years experience in an office environment.

Essential Job Functions and Responsibilities 

• Identify areas for process improvement and work simplification with the use of improvement strategies (LEAN, Six Sigma, Theory of Constraints, and Business Process Re-engineering, etc.).
  
• Collaborate with process owners to solve process challenges through analysis of performance metrics and advanced optimization techniques and software.
• Design systems and procedures to assist clinical personnel in operating more efficiently and effectively.
• Monitor and enforce the implementation of process improvement initiatives.
• Develop reports and conduct data analyses to support quality and performance improvement functions, using basic to advanced skills in data mining and spreadsheet formulation.
• Schedule patient arrangements for clinical staff and volunteers and ensure that assignments are provided in accordance with the plan of care.
• Maintain volunteer reporting and record keeping, ensuring compliance and quality integrity.
• Collect, maintain and report statistical data related to volunteer services.
• Develop and implement programs to recruit and retain volunteers.
• Manage inventory of medical and office supplies and equipment.
• Assist with data entry for all patient records including referrals, start of care, follow-up, transfer and discharge, and patient visits.
• Secure the necessary physician signatures and clinical staff signature for the clinical documentation.
• Compiling and completing reporting requirements.
• Develop new programs to improve the agency’s overall efficiency and effectiveness.

Others
        40 hrs/week. Interview and job site in Pasadena, CA.  

Any applicant who is interested in this position may send application and resume to the following for consideration:

                                                                                    Ann Gonzales
                                                                    Office Manager/HR Coordinator
                                                                            Assurance Hospice, Inc.
                                                                        40 N. Altadena Dr., Ste. 102
                                                                                Pasadena, CA 91107
                                                                                   T: 626-793-3374
                                                                                   F: 626-793-3324